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New!

Communications Toolkit, 6th Edition | AU/NZ

Jane Grellier, Veronica Goerke, Katie Fielding

  • {{checkPublicationMessage('Available 20 October 2025', '2025-10-20T00:00:00+0000')}}
Starting At $89.95 See pricing and ISBN options
Communications Toolkit 6th Edition by Jane Grellier/Veronica Goerke/Katie Fielding

Overview

Communications Toolkit contains practical advice and strategies to enable learners to develop the communication skills to be successful tertiary students.

It encourages students to develop effective research skills, approach academic writing with confidence, and enhance face-to-face communication. This direct, inclusive, motivational and student-friendly text provides activities for both individual students and those working in groups.

This sixth edition includes more information on academic integrity and referencing and expanded coverage on the use of generative AI and inclusive communication. Additional examples of students’ communication and coverage of communication challenges students face when attending university online are included.

Jane Grellier

Jane Grellier has coordinated the Communication Skills program in the Faculty of Media, Society and Culture at Curtin University since 2000. She began working life as a secondary English teacher, and then worked as a curriculum developer and educational writer in the fields of English and literacy. The Communication Skills program Jane coordinates is offered to 1600 students – mainly first-year students – in three divisions of the university in order to develop the skills they will need for success at university: skills in information literacy, academic writing, oral presentations and teamwork. Jane's research interests include the teaching of writing and discipline-specific literacies.

Veronica Goerke

Veronica Goerke (PhD) is a senior lecturer at Curtin University who lives with her husband near her children and their families on Whadjuk Noongar Country in Boorloo (Perth, Western Australia). Her ancestors all come from the Valtellina in northern Italy and her first language was a dialect from that region. Like Jane and Katie, Veronica first worked as a secondary school teacher, before moving into universities, where she taught and coordinated communication skills, as well as holding leadership roles in academic development and curriculum design. She has worked with Australian First Nation colleagues to cocreate and deliver reconciliation-related projects including intercultural staff training and on-country subjects for students. She has completed research into the first-year experience, communication skills and students’ use of tablets for learning. However, her key research focus is reconciliation in Australian universities. She believes we are all continually learning how to better communicate with each other, so we can be more inclusive and respectful and thus enact real reconciliation and peace across the world.

Katie Fielding

After graduating from post-graduate Education studies at the University of Western Australia in 2004, Katie Fielding has been involved in education since 2005. Beginning her career as a secondary English classroom teacher, she also served as a Head of House and Head of Learning Area (English) during her time at Western Australian secondary schools. During this time, Katie completed a Master of Education at the University of Western Australia, focusing her final dissertation on the use of Information Communication Technologies in the English learning area. Katie later expanded her involvement in education by working on various projects for the School Curriculum and Standards Authority, particularly in the area of senior and middle years English curriculum support materials and standards setting. She has been involved in WACE examinations for both English and Literature for many years, notably having the role of Chief Marker for Literature since 2017. Katie has spent the last seven years teaching Communications and Education units at Curtin University in Western Australia, both on-campus as well as online, and she also supervises practicum students during their placements for the University of Western Australia.
  • Enhance student identification of key concepts and skills with cross-referencing to key topics and new bolded key terms
  • Includes new student examples to reflect the updated concepts
  • Add and expand on important topics relevant to communication skills and theory for tertiary studies, such as considerations around use of generative AI, and inclusive communication
  • Real student examples of communication highlight best practice with annotated examples that provide guidance on areas to improve so that students can compare their own communication efforts
  • Recognise common mistakes and gain valuable guidance from the 'How to spot' and 'How to fix' tables
  • 'Hint' boxes provide simple tips and suggestions to improve student communication skills
  • Students use the activities throughout the text to practise and develop their communication skills as individuals and in group situations
  • Consideration of generative AI in communication for students entering university for the first time
  • Instructor Companion Website - Your #1 resource for your course. This tailored collection of teaching tools includes downloadable PowerPoint lecture slides, Solutions Manual, student templates and checklists for download, and Test Bank with customisable questions for quizzes and assessments. Log in or request an account to access instructor resources at au.cengage.com/instructor/account for Australia or nz.cengage.com/instructor/account for New Zealand.
  • Cognero Test Bank - A bank of questions has been developed in conjunction with the text for creating quizzes, tests and exams for your students. Create multiple test versions in an instant and deliver tests from your LMS, your classroom, or wherever you want using Cognero. Cognero test generator is a flexible online system that allows you to import, edit, and manipulate content from the text's test bank or elsewhere, including your own favourite test questions.
Part One Transitioning to tertiary studies
1. Making the transition
2. Online learning
Part Two Research skills
3. Identifying and evaluating appropriate resources
4. Reading academic texts, both written and recorded
5. Referencing and academic integrity
Part Three Academic writing
6. Approaches to writing
7. Reflective writing
8. Report writing
9. Academic essay writing
10. Some other tertiary writing genres
Part Four Refining your writing
11. Two principles of good academic writing
12. Grammar, punctuation and spelling
Part Five Face-to-face communication
13. Interpersonal skills
14. Intercultural communication
15. Teamwork
16. Presentations
17. How far you’ve come!