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Overview
James/Whisenhunt/Myer's CRISIS INTERVENTION STRATEGIES, 9th Edition, presents the latest skills and techniques for handling crisis situations. The text features the authors' task and triage assessment model, which illustrates and explains the process of dealing with people in crisis. Using this model, the authors build specific strategies for assessing and handling different crisis situations, accompanied in many cases with dialogue that a practitioner might use when working with the individual in crisis. Updates include new LASER protocol for ethical decision-making, world view of crisis beyond the U.S. border and detail changes in intervention procedures due to COVID-19. The 9th edition also includes videos demonstrating crisis intervention techniques for students who must understand the theoretical underpinnings of crisis intervention theories and apply them in crisis situations.
- The new edition details changes the COVID-19 pandemic created in provision of crisis intervention services and what that means for service providers.
- The 9th edition has been updated to reflect a more international scope, incorporating research and tactics from countries outside the U.S., in response to the global crisis issues, especially in the post COVID-19 era.
- Chapter 15, "Legal and Ethical Issues in Crisis Intervention" content has been integrated throughout the text, enabling a comprehensive exploration of ethical problems and decision-making in relevant chapters for crisis situations.
- The author’s new LASER protocol for ethical decision-making in crisis intervention is now incorporated into the Tools chapter and is a fast, efficient tool in helping make difficult ethical decisions in chaotic situations.
- The 9th edition details new and emergent theories for topics and how they may be adapted in the tele-behavioral post COVID-19 pandemic era. For example, the emergence of constructivism and making meaning of Robert Neimeyer in the Personal Loss chapter and Relational-Cultural theory, which brings relationships to the forefront of multiculturalism and how it operates in crisis mode.
- A task model gives students and practitioners a systematic way of dealing with people in crisis: Defining the Problem, Ensuring Client Safety, Providing Support, Examining Alternatives, Making Plans and Obtaining Commitment. The triage assessment model is a simple, efficient assessment device that can be used to dictate level of intervention and degree of potential unsafe behavior.
- Scenarios in each chapter are designed to put the student in a seat beside the crisis workers as they handle clients. They also discuss why and what the workers are doing. Cases with transcripts of dialogue help illustrate the techniques described and let students "see and listen" to the conversations crisis workers might have in dealing with a client in crisis and why they are being used.
- "Focus on the Crisis Worker" sections present techniques that can keep crisis workers from psychological, physical, ethical and legal harm. No other book we know of does this and we believe it is critical information that students should have if they are going to survive both physically and psychologically and prosper in the field.
- A multicultural emphasis highlights how crisis and culture interact, including how SAFETY social locations (stability, affect, friction, environment, temperament and yearning) and Relational-Cultural theory apply to the work of crisis intervention when dealing with people from diverse backgrounds and how it can be applied practically and in-the-moment in a crisis.
1. Approaching Crisis Intervention.
2. Culturally Effective Helping.
3. The Intervention and Assessment Models.
4. Tools of the Trade.
5. Crisis Case Handling.
6. Telephone and Online Crisis Counseling.
Part II: HANDLING SPECIFIC CRISES: GOING INTO THE TRENCHES.
7. Posttraumatic Stress Disorder.
8. Crisis of Lethality.
9. Sexual Assault.
10. Partner Violence.
11. The Family in Crisis.
12. Personal Loss: Bereavement and Grief.
13. Crisis in Schools.
Part III: ON THE HOMEFRONT: CRISIS IN THE HUMAN SERVICES WORKPLACE.
14. Violent Behavior in Institutions.
15. Human Service Workers in Crisis: Burnout, Vicarious Traumatization, and Compassion Fatigue.
16. Disaster Response.
17. Chemical Dependency: The Crisis of Addiction (Online in MindTap).
18. Crisis/Hostage Negotiation (Online in MindTap).
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This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.
Standalone Digital Access — Ultimate Value
Recommended and most popular
- ISBN-10: 8214109256
- ISBN-13: 9798214109251
- RETAIL $84.95
Textbook Only Options
Traditional eBook and Print Options
- ISBN-10: 0357622766
- ISBN-13: 9780357622766
- RETAIL $79.95
- ISBN-10: 0357622693
- ISBN-13: 9780357622698
- RETAIL $179.95
Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.
FOR STUDENTS
MindTap for James/Whisenhunt/Myer's Crisis Intervention Strategies, 1 term Instant Access
ISBN: 9798214109251
MindTap for James/Whisenhunt/Myer's CRISIS INTERVENTION STRATEGIES, 9th Edition, is the digital learning solution that powers students from memorization to mastery. It gives you complete control of your course to provide engaging content, challenge every individual and build their confidence. Empower students to accelerate their progress with MindTap. MindTap: Powered by You.
MindTap for the 9th edition has been closely examined and reworked to give students unique ways to learn and practice crisis intervention techniques. Each chapter in the learning path starts with a Knowledge Check activity, a way for students to familiarize themselves with the chapter's topic and ease into it before doing any reading. The chapter reading has embedded videos (40 total throughout the book) to help illustrate key points. Each chapter has a Did I Get It? quiz and some chapters also have video activities with quiz questions. Most chapters end with a Helper Studio activity where students will watch a video of a crisis counseling technique, write short answers to questions and then upload their own video response as a way to practice the techniques learned in the chapter. By the end of each chapter, students will have learned about a crisis-counseling situation, seen one in action and practiced one themselves.
MindTap gives you complete ownership of your content and learning experience. Customize the interactive syllabi and emphasize the most important topics.