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Overview
Peter DeJong and Insoo Kim Berg's INTERVIEWING FOR SOLUTIONS features a proven, solutions-oriented approach to basic interviewing that views clients as competent, helps them to visualize the changes they want, and builds on what they are already doing that works. Throughout the book, the authors present models for solution-focused work, illustrated by examples and supported by research. This edition features an instructional DVD with recorded interviews that is sold separately.
- NEW References and content have been updated to reflect the latest research, skills, and terminology.
- NEW Chapter 3 features a significant reorganization based on emerging communications research on therapy conversations. Skills have been re-conceptualized and re-ordered to better represent those used in solution-building conversations. The chapter also includes a new section on solution-building as a "collaborative conversation" that draws on new findings and writings based on microanalysis of therapy conversations, as well as a new discussion of the concept of "grounding" that clarifies how new understandings (including elements of solutions) are created in dialogue between practitioners and clients.
- NEW Chapter 6 now includes a section on the "miracle scale."
- Chapter 11 includes new content such as a brief addition on early process research at BFTC; an expanded and updated section on more recent (controlled) research about outcomes of solution-focused interviewing; and direction to a Web site offering a research manual for solution focused brief therapy.
- Chapter 12 offers updated and expanded content and references on the usefulness of solution-focused interviewing for diversity sensitive and competent practice.
- The instructional DVD with "Guided Exercises" invites the learner into recorded interviews through a set of pre-programmed stops and requests for their interviewing questions and responses. Learners must listen, absorb client perceptions and language, and formulate responses and next questions "in the moment," much as they would in actual interviews. The book is completely cross-referenced to identify specific clips where given skills and types of solution-focused conversations may be found.
- The text presents a step-by-step description of how to build solutions with clients collaboratively, helping students to see how to apply the skills when working with clients.
- Generous excerpts from actual interviews illustrate solution-focused techniques.
- The text provides readers with interviewing protocols and other tools for use with clients.
- The authors include outcome data about the usefulness of the approach with a wide range of clients and client difficulties.
- The Appendix provides very helpful forms and questionnaires that students or professionals can use with clients.
- The separate instructional DVD features recorded interviews by Insoo Berg and Peter DeJong.
1. From Problem Solving to Solution Building.
2. Solution Building, The Basics.
3. Skills for Not Knowing and Leading from One Step Behind.
4. Getting Started: How to Pay Attention to What the Client Wants.
5. How to Amplify What Clients Want: The Miracle Question.
6. Exploring for Exceptions, Building on Client Strengths and Successes.
7. Formulating Feedback for Clients.
8. Later Sessions: Finding, Amplifying, and Measuring Client Progress.
9. Interviewing Clients in Involuntary Situations: Children, Dyads, and the Mandated.
10. Interviewing in Crisis Situations.
11. Outcomes.
12. Professional Values and Human Diversity.
13. Agency, Group, and Organizational Practice.
14. Applications.
15. Theoretical Implications.
2. Solution Building, The Basics.
3. Skills for Not Knowing and Leading from One Step Behind.
4. Getting Started: How to Pay Attention to What the Client Wants.
5. How to Amplify What Clients Want: The Miracle Question.
6. Exploring for Exceptions, Building on Client Strengths and Successes.
7. Formulating Feedback for Clients.
8. Later Sessions: Finding, Amplifying, and Measuring Client Progress.
9. Interviewing Clients in Involuntary Situations: Children, Dyads, and the Mandated.
10. Interviewing in Crisis Situations.
11. Outcomes.
12. Professional Values and Human Diversity.
13. Agency, Group, and Organizational Practice.
14. Applications.
15. Theoretical Implications.