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Overview
Pride/Ferrell's MARKETING, 21st Edition, helps students develop the knowledge and decision-making skills necessary to succeed in today's competitive business environment through its visually engaging and reader-friendly presentation of essential marketing concepts and strategies. Expanded coverage of business markets and buying behavior, marketing channels and supply chain management, retailing, personal selling and marketing analytics as well as practical applications and real-world examples enhance students' understanding. MindTap enhances student understanding with interactive features such as embedded quizzes, digital flashcards, company videos, an interactive marketing plan, practice exams and activities that are accessible on mobile devices, making it a convenient and comprehensive resource.
- Updated cases highlight the relevance and importance of marketing in a variety of business contexts by reflecting a wider range of company sizes and industries including non-profits, technology, entertainment, apparel and food and beverage.
- The Integrity in Marketing box feature provides additional examples to help illustrate chapter concepts such as ethics, sustainability, social media and mental health, and supply chain responsibility by using updated real-world companies like Chick-fil-A, Flowers for Dreams, Unilever, Starbucks, REI and Patagonia to help students make connections to their own lives.
- Updated coverage of marketing customer needs, organizational culture, market segmentation and public relations reflect the importance of diversity, inclusion and equity within businesses’ marketing strategies and practices.
- The global impact of COVID-19 and the rise of e-commerce and digital marketing illustrates the dynamic nature of marketing.
- Two cases at the end of each chapter illustrate how to apply marketing strategies and concepts with examples from companies like Tillamook, Calendly, Salesforce and Gelson’s Market.
- Organizational models at the beginning of each part provide a clear, visual tool for understanding the connections among the various concepts and topics.
- Learning objectives at the start of each chapter present concrete expectations for mastery and guide students in the most important points to learn as they read the chapter.
- A complete chapter summary reviews the major topics discussed and the list of important terms provides another end-of-chapter study aid to expand students’ marketing vocabulary.
- Discussion and review questions at the end of each chapter encourage further study and exploration of chapter content.
- Online appendices discuss today's marketing career opportunities, explore financial analysis in marketing and offer a sample marketing plan.
- A comprehensive glossary clearly defines more than 625 of today's most important marketing terms.
- The Entrepreneurship in Marketing feature focuses on the role of entrepreneurship and the need for creativity in developing successful marketing strategies by featuring successful entrepreneurial companies like Blue Bottle Coffee, Harmless Harvest, Halo Top Ice Cream, Haney’s Appledale Farm, Louisville Slugger and Tastefully Simple.
- Key term definitions appear in the margins to help students build their marketing vocabulary.
- Figures, tables, photographs, advertisements and Snapshot features increase comprehension and stimulate interest.
1. An Overview of Strategic Marketing.
2. Planning, Implementing, and Evaluating Marketing Strategies.
Part II: ENVIRONMENTAL FORCES AND SOCIAL AND ETHICAL RESPONSIBILITIES.
3. The Marketing Environment.
4. Social Responsibility and Ethics in Marketing.
Part III: MARKETING RESEARCH AND TARGET MARKET ANALYSIS.
5. Marketing Research and Information Systems.
6. Target Markets Segmentation and Evaluation.
Part IV: BUYING BEHAVIOR, GLOBAL MARKETING, AND DIGITAL MARKETING.
7. Consumer Buying Behavior.
8. Business Markets and Buying Behavior.
9. Reaching Global Markets.
10. Digital Marketing and Social Networking.
Part V: PRODUCT DECISIONS.
11. Product Concepts, Branding and Packaging.
12. Developing and Managing Products.
13. Services Marketing.
Part VI: DISTRIBUTION DECISIONS.
14. Marketing Channels and Supply-Chain Management.
15. Retailing, Direct Marketing and Wholesaling.
Part VII: PROMOTION DECISIONS.
16. Integrated Marketing Communications.
17. Advertising and Public Relations.
18. Personal Selling and Sales Promotion.
Part VIII: PRICING DECISIONS.
19. Pricing Concepts.
20. Setting Prices.
AVAILABLE ONLY ONLINE:
Appendix A: Financial Analysis in Marketing.
Appendix B: Sample Marketing Plan.
Appendix C: Careers in Marketing.
Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.
FOR STUDENTS
MindTap for Pride/Ferrell's Marketing, 1 term Instant Access
ISBN: 9780357984284
MindTap for Pride/Ferrell's MARKETING, 21st Edition, is the digital learning solution that powers students from memorization to mastery. It gives you complete control of your course to provide engaging content, challenge every individual and build their confidence. Empower students to accelerate their progress with MindTap. MindTap: Powered by You.
MindTap gives you complete ownership of your content and learning experience. Customize the interactive syllabi, emphasize the most important topics and add your own material or notes in the eBook.