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Overview
Communications Toolkit contains practical advice and strategies to enable learners to develop the communication skills to be successful tertiary students.
It encourages students to develop effective research skills, approach academic writing with confidence, and enhance face-to-face communication. This direct, inclusive, motivational and student-friendly text provides activities for both individual students and those working in groups.
This sixth edition includes more information on academic integrity and referencing and expanded coverage on the use of generative AI and inclusive communication. Additional examples of students’ communication and coverage of communication challenges students face when attending university online are included.
- Enhance student identification of key concepts and skills with cross-referencing to key topics and new bolded key terms
- Includes new student examples to reflect the updated concepts
- Add and expand on important topics relevant to communication skills and theory for tertiary studies, such as considerations around use of generative AI, and inclusive communication
- Each chapter starts with a clear overview of key concepts, so you know exactly what to focus on.
- Real student reflections and practical examples show how communication works in real-world contexts, making theory easy to understand.
- Interactive activities, revision tools, and critical thinking exercises keep you engaged and help you apply what you learn to personal or professional situations.
- 'Hint' boxes provide simple tips and suggestions to improve student communication skills
- “How to Spot & How to Fix” tables guide you through common mistakes and provide simple strategies for improvement.
- Bold key terms, margin definitions, cross-references, and useful weblinks give you instant access to essential information and further resources.
- Consideration of generative AI in communication for students entering university for the first time.
- Instructor website - your #1 resource for your course. This tailored collection of teaching tools includes downloadable PowerPoint lecture slides, Solutions Manual, student templates and checklists for download, and Test Bank with customisable questions for quizzes and assessments. Log in or request an account to access instructor resources at au.cengage.com/instructor/account for Australia or nz.cengage.com/instructor/account for New Zealand.
- Cognero Test Bank - a bank of questions has been developed in conjunction with the text for creating quizzes, tests and exams for your students. Create multiple test versions in an instant and deliver tests from your LMS, your classroom, or wherever you want using Cognero. Cognero test generator is a flexible online system that allows you to import, edit, and manipulate content from the text's test bank or elsewhere, including your own favourite test questions.
PART ONE TRANSITIONING TO TERTIARY STUDIES
Chapter 1 Making the transition
Chapter 2 Online learning
PART TWO RESEARCH SKILLS
Chapter 3 Identifying and evaluating appropriate resources
Chapter 4 Reading academic texts, both written and recorded
Chapter 5 Referencing and academic integrity
PART THREE ACADEMIC WRITING
Chapter 6 Approaches to writing
Chapter 7 Reflective writing
Chapter 8 Report writing
Chapter 9 Academic essay writing
Chapter 10 Some other tertiary writing genres
PART FOUR REFINING YOUR WRITING
Chapter 11 Two principles of good academic writing
Chapter 12 Grammar, punctuation and spelling
PART FIVE FACE-TO-FACE COMMUNICATION
Chapter 13 Interpersonal skills
Chapter 14 Inclusive communication
Chapter 15 Teamwork
Chapter 16 Presentations
Chapter 17 How far you’ve come!
Chapter 1 Making the transition
Chapter 2 Online learning
PART TWO RESEARCH SKILLS
Chapter 3 Identifying and evaluating appropriate resources
Chapter 4 Reading academic texts, both written and recorded
Chapter 5 Referencing and academic integrity
PART THREE ACADEMIC WRITING
Chapter 6 Approaches to writing
Chapter 7 Reflective writing
Chapter 8 Report writing
Chapter 9 Academic essay writing
Chapter 10 Some other tertiary writing genres
PART FOUR REFINING YOUR WRITING
Chapter 11 Two principles of good academic writing
Chapter 12 Grammar, punctuation and spelling
PART FIVE FACE-TO-FACE COMMUNICATION
Chapter 13 Interpersonal skills
Chapter 14 Inclusive communication
Chapter 15 Teamwork
Chapter 16 Presentations
Chapter 17 How far you’ve come!