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Overview
Help leaders lead with SHORTELL AND KALUZNY'S HEALTH CARE MANAGEMENT: ORGANIZATION DESIGN AND BEHAVIOR, Seventh Edition! Offering global perspectives from international experts, this updated edition shines a light on modern health care concerns and effective ways to address them. Based on organizational theory and solid research, the book prompts learners to prod the issues, take a position, and solve a problem in every chapter. Key topics include organizational design, governance models, health information systems, government regulations and public policies, payment models and more. Even better, people-focused topics such as conflict resolution, strategic alliances and motivation expose the flipside of familiar issues for learners. An enduring yet modernized resource, this book is the leader in developing savvy health care administrators.
- Timely Research: Fully updated, this edition reviews the latest academic articles, research and other thought-leadership to give readers a leg up on what’s happening in health care today.
- Policy Updates: Chapters integrate new health policy and regulations, as well as thoughtful opinions and analysis from experts, to keep readers in step with important changes in the politically charged health care scene.
- Leadership Practice: Let readers try on their administrator hats and make their opinions known with new “In Practice” and “Debate Time” features on emerging issues in health care.
- New Co-authors. Top academics and professional experts in health care management contribute their experiences to the seventh edition, ushering this long-time, reliable resource into the agile and tech-savvy era.
- Governance Models: Get down to business with new discussions about how to manage purchasing and other decisions, including whether to “make versus buy” or to ally with strategic partners to accomplish goals.
- Renowned Expertise: Written by a team of experts in health care management, this seventh edition enables readers to measure their ideas against those from internationally respected thought leaders.
- Practice Problems: "In Practice" features empower readers to solve a realistic problem inside a health services organization by applying lessons from the readings.
- Opinion Matters: "Debate Time" sections pose a controversial issue or divergent perspectives to offer experience working through sticking points and finding consensus with teams.
- Unrivaled Theory: Thorough, clear and evidence-based research provides the essential foundation in health care principles every administrator needs to manage with confidence and competence.
1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives.
2. Leadership and Management: A Framework for Action.
Part II: MICRO PERSPECTIVES.
3. Organization Design and Coordination.
4. Motivating People.
5. Teams and Team Effectiveness in Health Services Organizations.
6. Communication.
7. Power, Politics and Conflict Management.
8. Complexity, Learning and Innovation.
9. Improving Quality in Health Care Organizations.
Part III: MACRO PERSPECTIVES.
10. Strategic Thinking and Achieving Competitive Advantage.
11. Managing Strategic Alliances.
12. Health Policy and Regulation.
13. Health Information Systems and Strategy.
14. Consumerism and Ethics.
15. Globalization and Health: The World is Flattening.
Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.
FOR STUDENTS
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ISBN: 9781305947252
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